5-YEAR LIMITED WARRANTY
Terms and Conditions VeriSmart Health Wireless Upper Arm Smart Blood Pressure Monitor VSH-B550
1. WARRANTY OVERVIEW
VeriSmart Inc. ("Company," "we," "us," or "our") warrants that the VeriSmart Health Wireless Upper Arm Smart Blood Pressure Monitor, including the cuff and hose ("Product"), will be free from defects in materials and workmanship under normal use for a period of five (5) years from the date of original purchase ("Warranty Period").
2. WHAT IS COVERED
This warranty covers:
- The main monitor unit and its electronic components.
- The blood pressure cuff and hose.
- Manufacturing defects in materials and workmanship.
- Internal hardware failures under normal use.
- Software and firmware defects affecting the Product's functionality.
3. WHAT IS NOT COVERED
This warranty specifically excludes and does not cover:
- Damage from misuse or abuse: Damage resulting from accident, misuse, abuse, improper handling, neglect, or failure to follow the user manual instructions (e.g., over-inflation or punctures caused by sharp objects).
- Unauthorized modifications: Damage caused by unauthorized repair, modification, disassembly, or alteration of the Product.
- External damage: Cosmetic damage, scratches, dents, or physical damage to the exterior casing.
- Environmental damage: Damage from fire, water, moisture, extreme temperatures, lightning, power surges, or other acts of nature.
- Battery issues: Normal battery degradation, battery leakage, or use of non-recommended batteries.
- Commercial use: Products used for commercial, rental, or institutional purposes.
- Normal wear and tear: Deterioration due to normal aging and usage that does not affect the primary function of the device.
- Missing serial numbers: Products with removed, altered, or illegible serial numbers.
4. HOW TO MAKE A WARRANTY CLAIM
To submit a warranty claim, you must:
- Complete the warranty claim form at https://verismarthealth.com/Resources/VSH-B550 within the Warranty Period.
- Upload clear pictures and/or video demonstrating the defect or issue with the Product.
- Provide proof of purchase showing the date of purchase, product model, and retailer information.
- Provide the Product serial number and a detailed description of the defect in the online form.
- Once your claim is approved, we will provide instructions for returning the defective Product. You are responsible for shipping costs to us using a trackable shipping method; we will cover return shipping costs for the replacement unit.
5. WARRANTY REMEDIES
If your Product is determined to be defective under this warranty, we will replace the Product with a new or refurbished product of equal or greater functionality. No repairs or refunds will be provided under this warranty.
Any replacement product assumes the remaining warranty period of the original Product or ninety (90) days from the date of replacement, whichever is longer.
6. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED.
WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, PERSONAL INJURY, OR LOSS OF PRIVACY) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
7. WARRANTY TRANSFERABILITY
This warranty is valid only for the original purchaser and is non-transferable.
8. GOVERNING LAW
This warranty shall be governed by and construed in accordance with the laws of the jurisdiction where the Product was purchased.
9. MEDICAL DISCLAIMER
This Product is intended for personal health monitoring purposes only. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always consult with a qualified healthcare professional regarding any medical concerns.
10. CONTACT INFORMATION
For warranty service or questions about this warranty, please contact:
VeriSmart Inc. Customer Service Warranty Claims Portal:
Email: support@verismarthealth.com
https://verismarthealth.com/Resources/VSH-B550
PLEASE RETAIN THIS WARRANTY DOCUMENT WITH YOUR PROOF OF PURCHASE
Effective Date: January 2026 | Document Version: 1.0